DELIVERY INFORMATION

DELIVERY & POSTAGE

All deliveries are going out as normal, but please note there maybe delivery delays due to COVID-19 especially during busy times.

DELIVERY COSTS

UK DELIVERY

FREE DELIVERY ON UK ORDERS OVER £30.00

UK ORDERS UNDER £30.00 – £3.95

EXPEDITED DELIVERY VIA ROYAL MAIL TRACKED 24 POST – £8.95

INTERNATIONAL DELIVERY

INTERNATIONAL DELIVERY IS AVAILABLE THROUGH OUR EBAY STORE PLEASE CLICK ON THE LINK BELOW TO ORDER:

https://www.ebay.co.uk/str/hoombletoys

HOW DO WE SHIP 

We use Royal Mail for most of our deliveries.  Larger items may also be shipped via courier. Our deliveries are usually shipped the next working day and should arrive with you within three to five working days butmay take longer at busy times. If they don’t, please email our customer service department.

Any items pre-ordered will be shipped on receipt of goods into warehouse.

DELIVERY FAILURE

If you fail to take delivery of the ordered goods and they are returned to us, we will contact you upon their arrival in our warehouse via email. A refund of the cost of goods without shipping will be processed within 7 days unless you have notified us before then to advise that the goods are still required. If the goods are still required, you will be charged an additional shipping fee for a second delivery and this will need to be paid prior to them being resent out.

If you have any further questions regarding delivery times and charges please email [email protected] or phone us on 023 92662662.